Rescheduling and Cancellation Policy for Private Lessons

  • Each student can request to reschedule their scheduled time frame (once per month) at least 48 hours prior to the start of the lesson.
  • Cancellation due to illness will be excused only if Ursula Tennis is notified 24 hours in advance. If student test positive for Covid less than 24 hours before class you can cancel the class without a penalty fee.
  • If a student does not show up to the lesson (without rescheduling or emergency/illness situation), they are still responsible for full payment of the lesson.
  • In the event of rain, players are not responsible to attend a lesson but are requested to check either the website or their preferred form or communication (text or email) to see what is the status of a court and if the lesson is canceled.

Cancellation policy for group lessons

  • In the event of rain, there will be no group lessons, but the students are requested to check either the website or their preferred form of communication (text or email) to check on the condition of a court and to make sure the lesson is really canceled. They will receive credit for the rained-out class.
  • If a student purchases a package of classes, they are allowed to reschedule once per month, due to sickness or other emergency at least 24hours before the class. Make-ups have to be completed in the same month, or same semester if that is applicable.

I agree to hold Urska Dvorsek & Ursula Tennis (as well as any employees, partners, supervisors, and volunteers), harmless from any liability, loss, or personal expenses arising out of private or group tennis lessons (at Doerr Park or Marijane Hamann Park in San Jose or any other location previously agreed upon). I assume all risks and hazards incidental to my participation in the activities of Urska Dvorsek & Ursula Tennis. In consideration of Urska Tennis, I agree that while using any of the property, facilities, parking lots, buildings, fields, equipment, and services in the event there is either personal injury, illness or death or damage to the personal property, personal items, car or money I will not sue or bring any action against Urska Dvorsek or Ursula Tennis.

I also give my permission for the use of any photos or videos taken at tennis lessons for publishing purposes.


In the event of medical emergency, I give Urska Tennis and her staff the authority to act on my behalf if any medical care is needed. This includes, but I not limited to, first aid, injury prevention, emergency transportation, medical administration and/or any on-site care. I do hereby give my consent to medical care, emergency or otherwise, inclusive of any necessary transportation, in the event of the injury. I agree to bear the expense of any such treatment, not covered by my insurance listed below.

I also state and agree that I am in a good medical condition at the time of enrolment.


Rescheduling and Cancellation Policy for Private Lessons

  • Each student can request to reschedule their scheduled time frame (once per month) at least 48 hours prior to the start of the lesson.
  • Cancellation due to illness will be excused only if Ursula Tennis is notified 24 hours in advance. In the event that students test positive for Covid 19 then they can cancel lesson less than 24 hours in advance and they are not responsible to pay the fee.
  • If a student does not show up to the lesson (without rescheduling or emergency/illness situation), they are still responsible for full payment of the lesson.
  • In the event of a rain, players are not responsible to attend a lesson, but are requested to check either the website or their preferred form or communication (txt or email) to see what is the status of a court and if the lesson is cancelled.

 


Cancellation policy for group lessons

  • In the event of rain, there will be no group lessons, but the students are requested to check either the website or their preferred form of communication (text or email) to check on the condition of a court and to make sure the lesson is really canceled. They will receive credit for the rained-out class.
  • If a student purchases a package of classes, they are allowed to reschedule once per month, due to sickness or other emergencies at least 24hours before the class. Make-ups have to be completed in the same month, or same semester if that is applicable.

I agree to hold Urska Dvorsek & Ursula Tennis (as well as any employees, partners, supervisors, and volunteers), harmless from any liability, loss, or personal expenses arising out of private or group tennis lessons (at Doerr Park or Marijane Hamann Park in San Jose or any previously agreed location ). I assume all risks and hazards incidental to my child’s participation in the activities of Urska Dvorsek & Ursula Tennis. In consideration of Urska Tennis, I agree that while using any of the property, facilities, parking lots, buildings, fields, equipment, and services in the event there is either personal injury, illness or death or damage to the personal property, personal items, car or money I will not sue or bring any action against Urska Dvorsek or Ursula Tennis.

I also give my permission for the use of any photos or videos taken at tennis lessons for publishing purposes.


In the event of medical emergency, I give Urska Tennis and her staff the authority to act on my behalf if any medical care is needed. This includes, but is not limited to, first aid, injury prevention, emergency transportation, medical administration and/or any on-site care. I also grant permission for my child to be given any medical treatment as prescribed by a physician or hospital. I do hereby give my consent to medical care, emergency or otherwise, inclusive of any necessary transportation, in the event of the injury to my child/ward. I agree to bear the expense of any such treatment, not covered by insurance listed below.

I also state and agree that the child (he/she) is at the time of enrollment in a good medical condition.


Player Code of Conduct for minors

At Ursula Tennis we also encourage players (either adult or juniors) to always perform at their best in order to have the ability to improve.

  1. I will respect all the instructions received by coach or any assistant.
  2. The rules have to be followed to avoid potential conflicts.
  3. During training I will always give 100%.
  4. I will report any improper conduct or poor language and injuries to coach or assistant.