Rescheduling and Cancellation Policy for Private Lessons
- Each student can request to reschedule their scheduled time frame (once per month) at least 48 hours prior to the start of the lesson.
- Cancellation due to illness will be excused only if Ursula Tennis is notified 24 hours in advance. In the event that students test positive for Covid 19 then they can cancel lesson less than 24 hours in advance and they are not responsible to pay the fee.
- If a student does not show up to the lesson (without rescheduling or emergency/illness situation), they are still responsible for full payment of the lesson.
- In the event of a rain, players are not responsible to attend a lesson, but are requested to check either the website or their preferred form or communication (txt or email) to see what is the status of a court and if the lesson is cancelled.